Know Before You Go

Last year we celebrated our 10th anniversary, so this year, at the turn of the legendary decade, we decided that it was time for an evolution.

This weekend we come together to experience Electric Zoo like we’ve never experienced it before– unprecedented production, top-tier lineups, mouthwatering vendors, perfect weather, & sooooo much more.

Electric Zoo Family, are you ready to be evolved?

Tickets

The Festival Box Office is located at Icahn Stadium & West Gates and opens at 12pm on Saturday and Sunday, August 31st and September 1st. You will be able to purchase festival passes and VIP Upgrades. The only way to guarantee admission into the festival is purchasing passes in advance and picking them up at Will Call. Official afterparty tickets will be sold inside the festival grounds in the at the Info Booth by Central Marketplace, while supplies last.
*Electric Zoo is not responsible for any fraudulent tickets purchased through a third-party seller.

Festival Hours:
• Saturday 1pm – 11pm
• Sunday 1pm – 11pm

Add-Ons

• Ferry rides and shuttle passes can only be purchased online.
• Store and recharge your items safely in personal lockers– purchase
online or on site.
• Buy a portable charger on site.
• Upgrade to VIP or Platinum at the Will-Call booth before you enter.

Cashless

Electric Zoo is 100% cashless. Food, beverage, merchandise, and anything that can be purchased on-site must be purchased using your festival wristband. Though cashless, everything is priced in dollars.

If you’ve already received your wristband in the mail and want to come prepared to jump right onto the dance floor, be sure to activate it and Top-Up online before you arrive.

Don’t have your wristband yet or your wristband is running low during the festival? No worries! There will be plenty of activation stations throughout the festival grounds AND you can top-up through our handy-dandy Electric Zoo App!

Remember that anything you don’t spend will be refunded.*

As an added bonus, you will receive an additional $5 for every $150 you top up before tonight at 11:59PM!*

*Refunds are subject to a refund handling fee.

Site Map, Mobile App & Set Times

Plan your adventures stress-free with the Electric Zoo: Evolved 2019 site map!

Stay in the loop and be the first to know about all things Electric Zoo: Evolved by downloading the new official Electric Zoo mobile app! You’ll be able to access set times, the site map, top up your wristband, and receive pop-up alerts about essential info like secret sets, parades starting & so much more! Make sure you allow push notifications– It’ll be like having a personal assistant for all things Electric Zoo!

How Will Call Works

If you ordered your pass after the shipping cutoff date of August 15th, or if you ordered via International Will Call, or if you’ve been informed that your pass will be at Will Call for some other reason, such as by purchasing through an ambassador, purchasing a hard ticket, or due to a problem with delivery, your wristband will be waiting for you at either Box Office/Will Call locations.
Everyone picking up their wristband at Will Call MUST PRINT OUT THEIR
E-TICKET WITH A BARCODE. If you’re taking the ferry or shuttle bus to the festival, bring your barcoded e-ticket to the ferry or shuttle bus departure point (check your e-ticket to make sure you’re headed to the correct place – either ferry or shuttle bus). Please do be sure to PRINT your barcoded e-ticket or you will be turned away. You will also need the credit card used to purchase your tickets and your valid photo ID. You can swap your ferry e-ticket on the Randall’s Island side for a wristband at the dedicated ferry swap booth.
If you prefer to get yourself to the festival via other means (for example walking, biking, or being dropped off by car), you can bring your e-ticket directly to the Will Call area of the festival box office on Randall’s Island. If you didn’t receive your e-ticket, first check to see if it got accidentally caught by your spam filter, and if not, please visit the See Tickets help center here.

Getting to Electric Zoo: Evolved

*Please note that transportation is not included in your festival passes

There will be no parking available on Randall’s Island. Walk, take the ferry, be dropped off, or use public transportation to get to the Zoo! There is NO OVERNIGHT PARKING and NO TAILGATING allowed on Randall’s Island.

Manhattan Ferry

Ferries depart from and return to the East 35th Street Ferry Landing located at the intersection of East 35th Street and FDR Drive. They travel to and from Randall’s Island all weekend long! Starting at 12:30pm on Saturday and Sunday, ferries run continuously until 30 minutes after the festival ends.
Buy Ferry Pass Here

Brooklyn Shuttle

Electric Zoo is offering round trip shuttle buses with a direct Brooklyn route. These buses depart from and return to the corner of Wythe Avenue & N 12th St in Brooklyn. Brooklyn shuttle departures begin at 12pm on Saturday and Sunday, and will be running continuously throughout the weekend. Round trip passes are now available with weekend-long and single-day options.
Buy Shuttle Pass Here

Public Transportation

Getting to Electric Zoo courtesy of MTA is one of many transportation options made simply for you. Whether the most local Subway to your disposal or the Express Bus, Electric Zoo is working closely with MTA to ensure everyone has a convenient mode of transportation to the festival.

FIRST:
Take the 4, 5, or 6 subway train to the 125th Street Stop. $5.50 roundtrip ($1.00 new card fee not included)
THEN, either:
Take the X80 Express Bus from 125th Street / Lexington Avenue to Randall’s Island Park.
$6.50 roundtrip ($3.75 if coming from subway using MetroCard) Please note, you must have a pay-per-ride/cash value MetroCard if you choose to ride the x80 bus. Unlimited time-based cards (weekly/monthly/etc.) are not accepted. You can get/fill-up your MetroCard in the subway station at 125th Street!
Service on the x80 starts at noon, and runs approximately every 5 minutes

Or, walk – simply follow 125th St. east and cross the RFK Bridge.

Getting to Randall’s Island with a car sharing app:

Request your car as usual and let your driver know you’ll be heading to Randall’s Island Park. You can always get an idea of what a fare will cost before your ride. To do so, open your app and select your car preference and pick-up location, then tap Fare Estimate to enter your destination and see the range of what similar trips typically cost. For the most accurate estimate, type 1 Randall’s Island Park as your destination.

Leaving Randall’s Island with a car sharing app:

You will not be able to request a ride directly from Randall’s Island between the hours of 9pm and 1am for the duration of the festival, as for-hire vehicles will not be permitted on the island during this time. We suggest leaving the island via ferry, shuttle, or footbridge, and then requesting a car once you’ve reached the ferry port or any of the shuttle drop-off points.
Outside of the hours of 9pm to 1am, you will be able to request a ride from Randall’s Island; however, due to construction, it may be difficult for vehicles to access the island. If you choose to request a car from the festival, please make your request once you exit the festival grounds. Note that all completed trips will be subject to a $10 surcharge.

#Ezoo2019

Give all your friends the ultimate case of FOMO by using the official Electric Zoo: Evolved hashtag #EZoo2019 and decorating your Insta-worthy moments with our EZoo GIPHYs!

Celebrate Safe

Partying is about not missing one moment of the lights, the music, the celebration, the dancing. It’s about connecting with music lovers from around the world who’ve come together to experience the time of their lives. It’s about being present and making the right choices.

Peer Safety Ambassadors can be found all around the site. You can recognize them by looking for the Celebrate Safe logo on their shirts. They have water and electrolytes, and are looking out for you and your crew. Say hi, smile back, and ask them for help if you need it.

Help Centers are also available if you or a friend are in need of assistance. They are labeled with the Celebrate Safe logo on the map, and are visible from afar with Celebrate Safe balloon markers floating above them.

If you suspect that somebody is ailing from a medical issue or the use of drugs or alcohol, seek immediate medical attention. Keep an eye out for these signs and symptoms in yourself and others; if you or a friend experience even just one sign seek medical help immediately:

• Headaches
• Nausea
• Confusion
• Blurred Vision
• Inability to talk
• Racing Heartbeat
• Vomiting
• Muscle tremors
• Convulsions
• Discolored lips or nail-beds
• Shallow breathing

Official Afterparties

Keep the party going and join us on the dance-floor in true EZoo fashion at any one of our FOMO inducing afterparties. Check out all the options here!

T-Mobile at Electric Zoo: Evolved

At Electric Zoo, T-Mobile is bringing you closer to the music you love all weekend long. Breeze through lines to the ferry and festival by using the T-Mobile Customer Fast Lane Entrances. Once inside, stop by Club Magenta for the best views of the main stage and charge up so you don’t miss a photo-worthy moment! #EZooWithUs

KIA Soul Station

Experience what happens when BPMs meet RPMs at the Kia Soul Station, Powered by SiriusXM, located across from the main entrance. Stop by to cool down, #GetShiny, enter our dance-offs, get a peek at the all-new Kia Soul, catch exclusive interviews with DJs between sets, and get a 3-month, free trial of SiriusXM. See Offer Details and start your trial now.

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Electric Standard: Charge on the Go

Hit every EZoo stage on 100% when you pre-order a portable charger by Electric Standard. Unlimited exchanges all weekend and re-chargeable at home no matter your device. To learn more about unlimited exchanges and grab your online discount, click here.

EVOLVED EATS

We know our #EZooFam expects nothing but the best, so we brought the best back to Randall’s Island for this year’s Electric Zoo: Evolved. From chicken & waffles to fresh juices and vegan options, there’s something here for everyone.

Make sure not to miss out on any of these scrumptious Evolved Eats!

Acceptable Forms of ID

Electric Zoo is an 18 and older event.

You must be at least 21 years old and present valid government-issued photo ID in order to purchase and/or consume alcohol, and/or to access VIP areas.

EVERYONE must present one of the following forms of identification to enter the festival grounds.

THE ONLY ACCEPTABLE DOCUMENTS FOR IDENTIFICATION ARE AS FOLLOWS:

• Valid driver’s license from any US state or Canada
• Valid identification issued by the New York Department of Motor
Vehicles (Non-Driver ID card)
• Valid United States military identification
• Valid passport or visa issued by your country’s government

PHOTOCOPIES WILL NOT BE ACCEPTED

PROHIBITED ITEMS
NO GLASS OF ANY KIND
NO WEAPONS OF ANY KIND (REGARDLESS OF PERMIT)
NO PAINT OF ANY KIND (INCLUDING PAINT MARKERS AND SPRAY PAINT)
NO FIREWORKS
NO ILLEGAL SUBSTANCES
NO DRUGS OR DRUG PARAPHERNALIA
NO ALCOHOL
NO OPEN OR REFILLABLE E-CIGARETTES OR VAPORIZERS
NO LARGE CHAINS
NO LASER POINTERS
NO FLAGS OR TOTEMS WITH METAL OR WOOD PIECES (FLAGS OR TOTEM POLES MUST BE MADE WITH FLEXIBLE MATERIALS AND MUST HAVE A DIAMETER OF 1.5 INCHES OR LESS)
NO LARGE UMBRELLAS
NO SPIKED JEWELRY
NO UNSEALED TAMPONS
NO STUFFED ANIMALS/DOLLS
NO INFLATABLES (INCLUDING BALLOONS)
NO PACIFIERS
NO UNSEALED OVER THE COUNTER MEDICATIONS/VITAMINS (PRESCRIPTION DRUGS IN NON-APPROVED CONTAINERS MUST BE TURNED OVER TO MEDICAL)
NO UNSEALED EYE DROP CONTAINERS
NO VENDING WITHOUT PERMIT
NO BICYCLES, SCOOTERS, GO CARTS, OR ATVS
NO PETS – UNLESS it is a service animal, and You are a person with disabilities, or service animals in-training and have appropriate apparel and have on Your person credentials from an accredited school for which the dog is being raised. Please email Your questions regarding service animals to the Company at ada@electriczoofestival.com or visit the official Company website for details at electriczoo.com.
NO HARD OR SOFT COOLERS (EXCEPT FOR MEDICAL USE WITH ACCOMPANYING DOCTOR’S NOTE)
NO LAWN CHAIRS
NO OUTSIDE FOOD OR DRINKS (EXCEPT FOR 1 FACTORY SEALED WATER BOTTLE, NO CANS OR BOTTLES ARE PERMITTED)
NO OPEN CONTAINERS
NO MULTI POCKET BACKPACKS LARGER THAN 24’’ X 12’’ x 10” (CINCH PACKS ARE PERMITTED)
NO LARGE BACKPACKS OR DUFFLE BAGS
NO LUGGAGE
NO SEALED PACKAGES
NO PUSH CARTS
NO SPORTS EQUIPMENT (INCLUDING FRISBEES)
NO TENTS OR CAMPING GEAR
NO SOAP, SHAMPOO, CONDITIONER OR OTHER DETERGENTS
NO FLAMMABLE PRODUCTS
NO AEROSOL CANS OR NOISE MAKING DEVICES
NO PROFESSIONAL CAMERAS
NO AUDIO OR VIDEO EQUIPMENT
NO MUSICAL INSTRUMENTS (INCLUDING WHISTLES)
NO CAMERA TRIPODS
NO MASSAGE DEVICES
NO PROJECTILES OR EXPLOSIVES
NO KNIVES OR SHARP OBJECTS
NO OPEN FIRES
NO WATER GUNS OR MISTERS
NO CHAIRS
NO FLYERS, STICKERS, POSTERS
NO HAMMOCKS
NO GRILLS OF ANY KIND (INCLUDING PROPANE AND CHARCOAL)
NO GENERATORS
NO MASKS OF ANY KIND (INCLUDING DUST OR GAS MASKS)
NO TACTICAL GEAR
NO AEROSOL CANS (INCLUDING DEODORANT AND PERFUME)
NO CHINESE LANTERNS
NO DRONES OR UNMANNED AERIAL VEHICLES
Any other items deemed as posing a threat to the safe enjoyment of the patrons​.

Pro Tips to Keep Your Gear Safe

• Set your Lock Screen to display a friend’s contact info. – (Make sure they’re OK with it first!)
• Use your notes section to write a ‘contact if found’ message so it’s easier to return if lost.
• Separate your cash from your cards! – (Don’t make it easy for pickpockets!)
• Spread your valuables across as many secure-pockets as possible.
• Keep your wallet and phone in your front pocket!
• Phones and wallets can be easily snatched or can slip out of a back pocket, especially with all the shuffling you’ll be doing on-site!
• Bring a second form of ID and leave it in your hotel room or in a safe place. A valid State or Gov’t issued ID is needed to enter the festival so make sure you have a back-up!

Sound like a lot? Get a Locker!
Use our on-site Charging Lockers to keep your gear charged and safe during the festival!

Lost & Found

Lose your phone? Your wallet? Your mind? If you’ve misplaced any essentials during your time at the Zoo, email our team to see if your belongings have been found.