Before the Festival
Electric Zoo is a fully accessible event and we want to make sure you have the best experience possible. The following explains the accommodations provided at this years festival. If you have questions about our Access Program or requests for accommodations, email us at ADA@electriczoofestival.com right away.
Getting to the Festival
Parking:
There is no general parking available at Electric Zoo, however there will be a dedicated ADA parking lot with limited first come first served parking for patrons with valid, government issued ADA placards/permits, as well as corresponding DMV paperwork or other applicable proof that the placard/permit belongs to someone in the vehicle. The person to whom the placard or plate is issued to must be present in the vehicle, as a driver or passenger. Guests will enter through LOT C for accessible parking spaces and for pickup/drop-off. This can be located via phone map app if you search ‘Icahn Stadium.’
*Please note that it’s against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.*
Bus:
The buses from 125th St. are city buses. They are accessible and equipped with lifts.
Walking: The 103rd St footbridge is generally accessible but is a long distance from the base of the bridge to the entrance of the festival. The bridge is about .25 of a mile and then the from the bridge to the festival entrance is another 1.5 miles. The RFK 125th Bridge: This bridge is not very accessible and not recommended, with periods of steep incline and decline. The elevator at 125th Street is operational and accessible.
Ferry:
The East River Ferry states that all parts of the ferry are accessible except for the top deck.
Paratransit:
NYC paratransit will pick up and drop off at Randall’s Island, and cars are allowed onto the island for pick up and drop off.
At The Festival
Stop by our ADA Access Info Booth located in the central market inside of the venue. At this booth you can:
- Get assistance and information about the Access Program
- People with mobility disabilities may check out an access wristband for permission to use the raised viewing platforms. Platforms are reserved for patrons with mobility disabilities and one companion, and are available on a first come, first served basis
- Recharge wheelchairs and scooters
- Learn where to meet for assistance with exiting
- Obtain the code for locked accessible toilets
Description of Site:
Electric Zoo is held on Randall’s Island Park which is somewhat hilly with some paved pathways, and much traveling to be done over mowed grass. The site has potential to become muddy in heavy rain. The length of the festival is about a third of a mile and about half of that in width.
Mobility Devices
What’s Allowed: Only those who have mobility disabilities may use mobility devices. Power wheelchairs and three or four-wheeled scooters are allowed for use by people with mobility disabilities.
What’s Not Allowed: Electric Zoo is a crowded event. For safety reasons, powered mobility devices that move faster than a walking speed, or are heavier and larger than a wheelchair or scooter, including two-wheeled scooters are NOT allowed on site.
Entering with Medication
Bring your medication in a prescription bottle with your name on the label. Be prepared to present state-issued photo ID to match. Do not bring more meds than you need for the day. Do not mix types of medication in one bottle. Vitamins are not allowed. Syringes must be accompanied by prescription medication. Tip: Ask your pharmacist for small travel-sized prescription bottles.
Special Dietary Needs
If a patron has special medical dietary restrictions, a personal amount of food will be allowed in if accompanied by a doctor’s note. Please contact ADA@electriczoofestival.com with any questions or concerns.
Service Animals – Definition and Policies
Electric Zoo welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal.
What we DO NOT support, and will not tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, leave your pet at home.
Service Animal Definition: A ‘service animal’ is defined as “any dog or miniature horse that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed.
Please note that all service dogs, including those from out of state are required to have a valid rabies certificate.
Service Animal Policies
- Must be accompanied by the handler with the disability at all times.
- Must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left unattended under any circumstances.
- Handlers are required to be prepared for, and clean-up after, their animals at all times.
We reserve the right to remove and/or refuse access to any service animal from the venue if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
All service animals must be credentialed by the Electric Zoo staff PRIOR to entry into the venue. This process will be performed quickly and respectfully by our Accessibility Staff.