Got your wristband?
DO NOT put on your wristband until the day of the festival. This is very important. Once the wristband is on, you won’t be able to remove it, as it locks instantly.
Only your festival wristband will grant you entrance to Electric Zoo. Have your wristband comfortably on your right wrist upon arrival. You’ll be required to scan your wristband at the entrance to access the grounds.
If you order your festival passes before August 20th, your wristband will be shipped to the address provided during checkout. Once you receive your wristband, simply activate it and Top-Up to be ready for Electric Zoo: Supernaturals.
If you order your festival passes on or later than August 20th, you’ll be able to swap your e-ticket for your wristband at the Will Call desk* near the festival entrance.
* You must bring your printed purchase confirmation to receive your wristband at Will Call.
Electric Zoo is 100% cashless. Food, beverage, merchandise, and anything that can be purchased on-site must be purchased using your wristband. Everything is priced in US dollars.
Don’t worry about putting too much money on your wristband, anything you don’t spend will be refunded!*
* Refunds are subject to a $5 refund processing fee according to our Electric Zoo Refund policy.
Come to Electric Zoo prepared, with your festival wristband topped up with money upon arrival!
As an added bonus, you will receive an additional $5 for every $150 you top up before September 2nd!*
You will also be able to Top-Up your Electric Zoo wristband on the festival grounds using cash, credit or debit cards.
*Your bonus will not be applied to your account until you’ve entered the festival.
Enjoy the festival!
We look forward to seeing you at Electric Zoo: Supernaturals
Still have questions? Click here for our cashless FAQ.
Bought multiple tickets?
Please create a new account for each wristband to keep your spending amounts separate.
If you add two or more wristbands into the same account, this is called a “Shared Family Account,” and all linked wristbands will be able to make purchases using the same pool of funds in the account. You will NOT be able to separate or specify spending amounts for each wristband.
Once a wristband is added to an account, you won’t be able to create a new one or transfer the wristband to another account.